Lombardi Software developed a framework of tools and processes that now powers their knowledge system. Lombardi donated this to the community as the open-source "DITA2Wiki Project" on SourceForge.net. latest release of RoboHelp 8. In this article, Lisa Dyer describes the new features and examines how well they improve Help authoring.

The User Assistance Symposium offers a full day of cutting-edge user assistance content and discussion in the Boston area. The event takes place Tuesday, September 29 in Newton, MA. The cost is just $295 for early registrants. Registration is open and all Symposium details are posted.

MadCap Software announced Flare 5 and Blaze 2, featuring DITA support. Flare is a XML multi-channel publishing software for print and online content. Blaze is an XML alternative to FrameMaker for long print docs.

The UA Conference Europe is an annual event produced by Matthew Ellison Consulting in association with WritersUA. The next event takes place 17th-18th September in Cardiff, Wales.

Bluestream released Version 2.0 of Bluestream XDocs. The XDocs component content management system is a standards-based, DITA CMS meant to handle the management of content components.

This case study describes how Microsoft HSG is using MadCap Flare to streamline the publishing of print and online documentation for the newest version of its Amalga Unified Intelligence System (UIS) 2009, which was launched in April 2009.

Vasont announced the release of the next major version of their content management system, Vasont 12, that enables users to store multilingual content once for maximum reuse and delivery to multiple channels.

Scriptorium has published just released the third edition of its popular reference, Technical Writing 101: A Real-World Guide to Planning and Writing Technical Content.

Five Steps to MadCap Flare, by Lorraine Kupka and Joy Underhill, gives you the basics and the insider tips for success with your Flare projects.